Returns & Exchanges
At UK Camping And Leisure, we want you to be completely satisfied with your outdoor apparel and footwear. If your purchase isn't the perfect fit, you can return any unworn items within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags remain attached and the product is in its original, unworn condition.
Label and Post
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any designated UK courier point.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or dispatch your exchange within 5-7 working days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing